• Search results

Top Results (exact matches)

1. API Information

   This article provides details to our API documentation and other related topics.

2. Using Call Out URLs with Zapier

   The following article details how to use the Infinity platform's Call Out URLs (webhooks) integration in tandem with Zapier.

3. Can I access the Infinity API?

   This article gives information around our Infinity API.

4. Infinity JavaScript API Reference

   This Article provides details of the public methods in our JavaScript Library, and some attributes that can be added to individual elements to modify behaviour. Useful for complex code scenarios.

5. API Reports

   This article provides some useful reports that you may want to use. This includes some operational reports that are not available via our Portal.

Other Results (broad matches)

1. Google Analytics Integration

   This article provides a setup by step guide and also a video for how to setup a Google Analytics integration.

2. Search Ads 360/DS Integration

   This article provides information on how to set up a Search Ads 360 (formerly DoubleClick Search or DS) Integration, which can enrich your reports with call data related to Paid Search. For clients who also use Google Campaign Manager (formerly DoubleClick Campaign Manager or DCM), we'd recommend integrating with this instead of Search ADS 360/DS, as this provides a richer experience.

3. Post Call Rating

   This article explains what post call rating is, how to create your rating options, how to re-rate from within the Portal, how to check that your operators are rating their calls, and how to force a lingering caller to hang up so that your operators can rate their calls.

4. Why are my calls failing?

   This article will advise on why are your calls could be failing.

5. Custom Triggers

   This article explains what a Custom Trigger and how it can be used for online goals.

6. Call Out URL

   This article explains the concept around our Call Out URL integration

7. Kenshoo Integration

   This article provides guidance on how to integrate your Infinity call data with Kenshoo.

8. Why should I choose Infinity Call Tracking?

   This article explains why you should choose Infinity Call Tracking .

9. Tagging Paid Search

   Easy guide for how to tag your accounts with our Infinity tags.

10. Optimizely X Web Integration

    This article introduces Infinity's Optimizely X Web integration and how to configure it.

Categories

1. Infinity API

1. Getting Started
2. Enhancing your Installation
3. Frequently asked questions
4. Call Management
5. Number Management
6. Infinity API