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If I record my calls in Infinity, am I PCI compliant?

This article provides information around Infinity Call Recording & PCI Compliance

PCI Compliance

We do not store credit card data. PCI compliance is the responsibility of your company so we offer you the ability to make changes to your call recording settings to meet standards, either to pause (pressing *0) when processing any CC details or you can completely switch off the call recording functionality. We store all recordings securely as part of our Information Security policy.

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If I record my calls in Infinity, am I PCI compliant?

  1. PCI Compliance
  1. Getting Started
  2. Enhancing your Installation
  3. Frequently asked questions
  4. Call Management
  5. Number Management
  6. Infinity API