Call Recording Storage

We store your Call Recordings for 1 month before permanently removing them from our database. We do offer you the option of extending this for a price per call recorded. If your call recording retention period is extended then all call recordings that have not yet been deleted will benefit from the new retention period.

If call recording retention period is shortened it will apply to all call recordings currently stored.

You can extend your storage at the below costs per call that has a recording. This will be applied to your monthly invoice:

If you would like to amend your storage please contact our Support Team

Trigger Storage

You can extend your storage to 1, 2 or 3 years.

Cost is chargeable per storage unit per month with a minimum of 1 unit. One storage unit is 1 million tracking events per month.

For example 750,000 triggers in a month would be billed at 1 unit or 1,500,000 tracking events in a month would be billed as 2 units.